Knowledge Base
Our knowledge base offers advice, help and answers to those commonly asked questions such as 'how do i install a wood burning stove' or 'whats the difference between a wood burner and a multifuel stove' as well as offering useful tips on using a stove and stove maintenance.
Use our search facility to locate the specific topic you are looking for or select a category heading for a list of related topics.
If you have a specific question that you cannot see answered here please contact us and we will endeavour to answer your stove question ASAP.
Knowledge Base » How to use the website
My browser doesn't support the required 128bit encryption for the credit/debit card server. What should I do?
The 128bit encryption we use to process credit/debit card orders is standard with all creditable e-commerce sites.
However Some older browers don't support 128bit encryption, if yours doesn't we recommend you update it from the relevent site. Internet Explorer, Mozilla, Opera
Users of Internet Explorer 5 can download this patch from microsoft.
