Knowledge Base

Our knowledge base offers advice, help and answers to those commonly asked questions such as 'How do I install a wood burning stove?' or 'What's the difference between a wood burner and a multifuel stove?' as well as offering useful tips on using a stove and stove maintenance.

Use our search facility to locate the specific topic you are looking for or select a category heading for a list of related topics.

If you have a specific question that you cannot see answered here please contact us and we will endeavour to answer your stove question ASAP.

Search Knowledge Base

Knowledge Base How to Use the Website

What is My Account?

The main function of My Account is to keep track of your quotes, orders and receipts, you can also change your account details including your password, billing address, delivery address and the number of products displayed on each page

(Registered customers only)