Knowledge Base

Our knowledge base offers advice, help and answers to those commonly asked questions such as 'How do I install a wood burning stove?' or 'What's the difference between a wood burner and a multifuel stove?' as well as offering useful tips on using a stove and stove maintenance.

Use our search facility to locate the specific topic you are looking for or select a category heading for a list of related topics.

If you have a specific question that you cannot see answered here please contact us and we will endeavour to answer your stove question ASAP.

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Knowledge Base How to Use the Website

What is My Catalogue?

My Catalogue is a list of products compiled by you. As you browse round the shop you can add products to your catalogue so that you can find them quicker on your next visit.

To add a product to your catalogue: When you find a product you want to add, click the "Add to Catalogue" button on the product details page

To view your catalogue: Click the "My Catalogue" on the Menu or select "My Catalogue" from the jump to box on the catagory pages

(Registered customers only)